Security

We employ industry-standard security measures to protect the loss, misuse, and alteration of the information under our control. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.

Although we make good faith efforts to store information collected by us in a secure operating environment, we cannot guarantee complete security. Information collected by FITFLOP will be maintained for a length of time appropriate to our needs.

We use information held about you in the following ways:

(a) to ensure that content from our site is presented in the most effective manner for you and for your computer.

(b) to provide you with information, Products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

(c) to carry out our obligations arising from any contracts entered into between you and us.

(d) to allow you to participate in interactive features of our service, when you choose to do so.

(e) to notify you about changes to our service.

Your e-mail information is not shared with other organizations for commercial purposes. We do not partner with or have special relationships with any ad server companies. We use the Personal Information you provide in connection with the services we provide and internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new Products, services and offers, and providing you with information from and about our Website, FITFLOP or related companies.

We may contract with third party companies, sub-contractors, service providers, agents or other persons to provide certain services including credit card processing, shipping, data management, web development, promotional services, etc (”Service Providers”). We call them our Service Providers and we shall be entitled to provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

We may also use aggregate information and statistics for the purposes of monitoring Website usage in order to help us develop our Website and our services or Products and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your Personal Information to our customer service agencies for research and analysis purposes so that we can monitor and improve our Website, online experience, Products or services (or as the case may be) we provide. We or our Service Providers may contact you by mail, e-mail or telephone (or as required) to ask you for your feedback and comments on our Website, Products or services.

If you are an existing customer, we will only contact you by electronic means (e-mail or text message) with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

We will send mobile messages, including text messages, to you only if you opt-into receiving such FITFLOP messages. By opting-in to receive such messages you are expressly consenting to receiving such mobile messages, including text messages.

To unsubscribe from text, SMS, MMS or other mobile messaging, please follow the instructions in the messages you receive or contact FITFLOP as described below.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please check the relevant box situated on the form on which we collect your data.

We, our group companies or related third parties may also wish to provide you with information about special features of our Website or any other service or Products we think may be of interest to you. If you would rather not receive this information, please send an e-mail to INFO.US@FITFLOP.COM.