Faulty Products & Recalls
Faulty products
If any product you purchase is damaged or faulty when delivered, we may offer an exchange or refund as appropriate, in accordance with your legal rights. If you believe a product is faulty, you should notify our Customer Service Department (see ‘Contact us’) and return the product in accordance with the provisions above. Our policy on faulty products does not affect your legal rights.
We have taken reasonable steps to display, as accurately as possible, the colours and other detailing of our products in the images that appear on the Website. However, as the actual colours and detailing you see onscreen will depend on your monitor, we cannot guarantee that your monitor’s display of any colour or other detailing will exactly reflect the colour or detailing of the product upon delivery.
Recalls
In the extremely unlikely event we recall a product(s), you agree to cooperate fully with us and will provide all reasonable assistance in the event as required by us. Please notify us immediately if you know or suspect there is a possibility of products becoming or needing to become the subject of a recall.
