TERMS & CONDITIONS AND PRIVACY POLICY

INTRODUCTION

Welcome to FitFlop.com (the ‘Website’). The Website is operated by FitFlop Limited, a limited company registered in England & Wales under company number 06436347, with its registered office at Eighth Floor, 6 New Street Square, London EC4A 3AQ, its trading address at 210 New Kings Road, London SW6 4NZ, and the VAT number 114865805 (‘FitFlop” ‘our’, ‘we’ or ‘us’).

Listed on this page are the terms and conditions which apply to your interactions with us, including interactions through mobile applications, as well as your purchase of the products listed on the Website (‘Products’), so please read them carefully before proceeding (and print them out if necessary for future reference) as by using the Website or placing an order you are agreeing to be bound by them. When we say ‘terms and conditions’, that includes all documents referred to on this page and any others referred to in them. Where these terms and conditions (or any part of them) have been translated into languages other than English, the English language version takes priority.

Last modified: 12 November 2019. These terms and conditions may be modified from time to time but, should this happen, they will be posted on the Website. These changes won’t apply retrospectively unless you agree to it.

If you don’t wish to be bound by these terms and conditions then please don’t use the Website or buy any Products from it.

STICKERS

FitFlop is not liable for any damage caused by the stickers or to the stickers themselves after application.
Please carefully follow the application instructions on the packaging. 

While designed to work on footwear, both our rubber and faux-leather stickers work best when attached to clean, flatter areas. Avoid placing them on highly curved areas or areas of a shoe that continuously bend and flex.
The surface of the stickers is printed with colour, so will scuff if rubbed hard against a rough or scratchy surface.
Please make sure you are happy with the placement of your stickers before attaching them. Trying to adjust the position of your stickers during application will leave glue residue behind on the item.
Please make sure you are happy for your stickers to stay on the item long-term – once attached, trying to remove them will mark/damage the footwear (or other item) they were attached to.
The stickers are not edible. They should be kept out of the reach of children.
For return purposes, except where a sticker is faulty, the item(s) returned must be in their original and saleable condition. For this reason FitFlop cannot accept stickers where the liner tape on the back of the sticker(s) returned has been moved or peeled off. This does not affect your legal rights.
• FitFlop will donate 10% of the purchase price from every pack of Smiley stickers sold, until 31.12.20, to the Harvey Ball World Smile Foundation.

NEW CUSTOMER SIGN UP OFFER

Sign up to enjoy 20% off your first order*. Apply code NEWADDICT to your basket.

*You must create an account with the same email address, be logged in to your account and enter the code in the online basket. One use per customer. Valid for new customers. Valid on full price items only, excluding Sale lines, It cannot be applied to previous purchases nor combined with any other offers.

NHS & HEALTHCARE WORKERS DISCOUNT

This offer is exclusive to registered users of ‘Health service discounts’. This offer entitles registered users to 30% off all lines (excl. clearance) online at www.fitflop.com. Cannot be used in conjunction with any other offer, subject to availability, no cash alternative available. When ordering online please enter your unique promotional code at checkout. Offer valid until midnight 30th September 2020. FitFlop reserve the right to withdraw the offer at any time.

LEGOLOGY

This exclusive offer entitles Legology customers to 15% off plus free delivery (valid on all lines) online at www.fitflop.com. Code can be used once per customer. Cannot be used in conjunction with any other offer, subject to availability, no cash alternative available. When ordering online please create a FitFlop account, login & enter your promotional code at checkout. Offer valid 18th August 2020 – 18th September 2020. FitFlop reserve the right to withdraw the offer at any time.

MID-SEASON SALE

Enjoy up to 50% SALE for a limited time only. Valid only on selected lines - while stock lasts. FitFlop reserves the right to terminate without notice. Valid on fitflop.com only.

OUR WEBSITE AND ITS AVAILABILITY

DELIVERY & RETURNS


CANCELLATION


FAULTY PRODUCTS & RECALLS

CONTESTS

PRIVACY POLICY

FitFlop is committed to keeping your data safe and respecting your privacy. This privacy policy informs you how we collect, use and protect personal information.

ACCEPTABLE USE

CONDITIONS OF SUPPLY

LIMITATION OF LIABILITY

INTELLECTUAL PROPERTY POLICY