Customer Services


E-MAIL:

Our Customer Service team will respond to your query. We aim to respond to your email within 3-4 working days of receipt.

Contact us at info.ca@fitflop.com, including your order number and the postcode the package was sent to.

PHONE:

To contact our Customer Service team via phone please call 877 861 1988, Mon-Fri: 10:00am-4:00pm (EST) *Excluding Bank Holidays. Please have your order number ready as the team will need this for reference.

POST:

Please note any returns sent to this address will not be processed.

FitFlop USA LLC

11th Floor

10 Bank Street

White Plains

New York 10606

USA