Customer Services

 Due to the global impact of COVID-19 we cannot guarantee that our phone lines will be answered at our usual rate. To help us handle your query in a timely manner please get in touch via email instead.

E-MAIL:

Our Customer Service team will respond to your query. We aim to respond to your email within 3-4 working days of receipt.

Contact us at info.uk@fitflop.com, including your order number and the postcode the package was sent to.

PHONE:

To contact our Customer Service team via phone please call 0800 8560148, Mon-Fri: 9am-6pm (GMT) *Excluding Bank Holidays. Please have your order number ready as the team will need this for reference.

POST:

FitFlop Ltd

The Point

210 New Kings Road

London SW6 4NZ

United Kingdom