Customer Services

 Due to the global impact of COVID-19 we cannot guarantee that our phone lines will be answered at our usual rate. To help us handle your query in a timely manner please get in touch via email instead.


Our Customer Service team will respond to your query. We aim to respond to your email within 3-4 working days of receipt.

Contact us at, including your order number and the postcode the package was sent to.


To contact our Customer Service team via phone please call 0800 8560148, Mon-Fri: 9am-4pm (GMT). Please have your order number ready as the team will need this for reference.


FitFlop Ltd

The Point

210 New Kings Road

London SW6 4NZ

United Kingdom