Customer Services



Our Customer Service team will respond to your query. We aim to respond to your email within 3-4 working days of receipt.

Please contact us at the following email address, including your order number and the postcode the package was sent to in the email:


To contact our Customer Service team via phone please call 0800 8560148, Mon-Fri: 9am-7pm (GMT) *Excluding Bank Holidays. Please have your order number ready as the team will need this for reference.


FitFlop Ltd

The Point

210 New Kings Road

London SW6 4NZ

United Kingdom