Customer Services


To contact our Customer Service team via phone please call 0800 8560148, Mon-Fri: 9am-5pm (GMT). Please have your order number ready as the team will need this for reference.


Our Customer Service team will respond to your query. We aim to respond to your email within 3-4 working days of receipt.

Contact us at, including your order number and the postcode the package was sent to.


Please note any returns sent to this address will not be processed.

FitFlop Ltd

4th Floor

Foundry Building

2 Smiths Square


W6 8AF