TERMS & CONDITIONS

 

INTRODUCTION

Welcome to FitFlop.com (the ‘Website’). The Website is operated by FitFlop Limited, a limited company registered in England & Wales under company number 06436347, with its registered office at Eighth Floor, 6 New Street Square, London EC4A 3AQ, its trading address at 4th Floor, Foundry Building, 2 Smiths Square, London W6 8AF, and the VAT number 114865805 (‘FitFlop” ‘our’, ‘we’ or ‘us’).

Listed on this page are the terms and conditions which apply to your interactions with us, including interactions through mobile applications, as well as your purchase of the products listed on the Website (‘Products’), so please read them carefully before proceeding (and print them out if necessary for future reference) as by using the Website or placing an order you are agreeing to be bound by them. When we say ‘terms and conditions’, that includes all documents referred to on this page and any others referred to in them. Where these terms and conditions (or any part of them) have been translated into languages other than English, the English language version takes priority.

Last modified: 12 November 2019. These terms and conditions may be modified from time to time but, should this happen, they will be posted on the Website. These changes won’t apply retrospectively unless you agree to it.

If you don’t wish to be bound by these terms and conditions then please don’t use the Website or buy any Products from it.

NEW CUSTOMER SIGN UP OFFER

Sign up to enjoy 15% off your first full price order*. Apply code WELCOME to your basket.

*You must be signed up to our Newsletter and apply the code at checkout. One code per customer and valid for new customers only. It cannot be applied to previous purchases nor combined with any other offers. Valid on full price shoes only. 

AFFILIATE + NHS & HEALTHCARE WORKERS DISCOUNT

Single use codes:

This offer entitles you to 15% off, subject to these T&Cs:
To redeem this offer, enter the unique code at checkout when placing an order on fitflop.com.
The code may be used to purchase all products
This offer cannot be used in conjunction with any other offer and is subject to availability.
The unique code may only be used once per person, and is non-transferable, non-exchangeable and not redeemable for cash.
FitFlop Limited reserves the right to withdraw, revoke, suspend, cancel and/or amend the code or the terms of the offer at any time and without notice.

Non single use codes:

This offer entitles you to 15% off, subject to these T&Cs:
To redeem this offer, enter the code at checkout when placing an order on fitflop.com.
The code may be used to purchase full price products only (excluding Sale and Outlet)
This offer cannot be used in conjunction with any other offer and is subject to availability.
The code is non-transferable, non-exchangeable and not redeemable for cash.
FitFlop Limited reserves the right to withdraw, revoke, suspend, cancel and/or amend the code or the terms of this offer at any time and without notice.

EXCLUSIVE 

Our FitFlop X Yinka Ilori styles are exclusive in the UK/EU/US, where they are only available to buy on our website and FitFlop store at Westfield, UK.

OUTLET: FURTHER REDUCTIONS

Enjoy up to 50% off - valid only on selected products. FitFlop reserve the right to terminate without notice. While stock lasts. Valid on fitflop.com only. Valid lines: www.fitflop.com/uk/en/shop/womens-outlet-view-all-uk.

PRICE

We're really sorry if you've narrowly missed out on one of our discounts or promotions, however, the price you pay for an item is always right at the time of purchase.

 

OUR WEBSITE AND ITS AVAILABILITY

DELIVERY & RETURNS


CANCELLATION


FAULTY PRODUCTS & RECALLS

CONTESTS

ACCEPTABLE USE

CONDITIONS OF SUPPLY

LIMITATION OF LIABILITY

INTELLECTUAL PROPERTY POLICY