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Any orders placed via Fitflopireland.net prior to 8th October 2023 were made with our previous distribution partner in Ireland which has since ceased selling FitFlop products. Their business is still in operation and their obligations to accept returns and process refunds remain in place. Please refer to the contact details provided on your emails/paperwork.
If you placed your order directly with FitFlop via Fitflop.com, FitFlop.eu or have a general enquiry, then please get in touch with our customer service team via email to firstname.lastname@example.org who will be more than happy to assist you with your query.