Customer Services


 Please note that due to current high demand you may experience longer wait time than usual, rest assured we will get to your query as soon as possible.



Our Customer Service team will respond to your query. We aim to respond to your email within 3-4 working days of receipt.

Contact us at, including your order number and the postcode the package was sent to.


To contact our Customer Service team via phone please call +44 207 751 3694, Mon-Fri: 10:00-18:30 (CET)



FitFlop Ltd

The Point

210 New Kings Road

London SW6 4NZ

United Kingdom