Customer Services

 Due to the global impact of COVID-19 we cannot guarantee that our phone lines will be answered at our usual rate. To help us handle your query in a timely manner please get in touch via email instead.


Our Customer Service team will respond to your query. We aim to respond to your email within 3-4 working days of receipt.

Contact us at, including your order number and the postcode the package was sent to.


To contact our Customer Service team via phone please call +44 207 751 3694, Mon-Fri: 10:00-17:00 (GMT)


FitFlop Ltd

The Point

210 New Kings Road

London SW6 4NZ

United Kingdom