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Due to the global impact of COVID-19 we cannot guarantee that our phone lines will be answered at our usual rate. To help us handle your query in a timely manner please get in touch via email instead.
Our Customer Service team will respond to your query. We aim to respond to your email within 3-4 working days of receipt.
Contact us at firstname.lastname@example.org, including your order number and the postcode the package was sent to.
To contact our Customer Service team via phone please call 877-861-1988, Mon-Fri: 9:00am-5:30pm (EST) *Excluding Bank Holidays. Please have your order number ready as the team will need this for reference.
FitFlop USA LLC
10 Bank Street
New York 10606